Overall Rating / 239 Total 1st-Party Reviews
Allstate Insurance - Ted Todd
I could not recommend Allstate insurance for anything do to them using their power for political purposes this is the reason I closed my account with Allstate they boycotted Laura Ingraham on Fox News and try to push her out of business I hired Allstate as an insurance company not a political hack so I am now with State Farm and will be with them most likely long-term Allstate insurance company did this to themselves thank you Frank Vega
Allstate was my only car and renter's insurance provider for about six years and there was a time when I felt like I was in good hands. However, Allstate is overall, a disappointment. It has been over two months in getting a windshield replaced with Allstate, and I still have not heard anything back after providing a second invoice over two weeks ago following several harassing calls from their "customer service". Too much of my own time and work went into asking for OEM glass with calibration. I am fed up with being the only person who followed-up between SafeLite, a local glass ****, the car dealership, and Allstate's *********** customer service. It must be written in the fine lines of their policy to "hurry up and wait" and "sorry can't help". With this issue still unresolved and my rates increasing after only 1 claim (non-collision) over six years, I cannot justify recommending this insurance company to anyone who is a safe driver, pays on time, and does not get into frequent or no accidents. It's called an accident for a reason. Allstate is on the decline, and I recommend looking elsewhere for real insurance coverage with better customer service.
Had no problems till yesterday. I received a notification that I would have a policy review call. I did the call. However, I did not know I was speaking with the Mariam Shapira agency. I thought I switched to Ted Todd some time ago. The Shapira agent had incorrect info re: the questions I asked, never telling me till today that he was not from Ted Todd. I did get some help from the person who answered the Allstate general phone number. It would have been nice to know that my agency was in the process of moving.
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