Delray MarketplaceGet Directions
14859 Lyons Road Suite #126
Delray Beach, FL 33446
Hours of Operation
M/F: 9am - 5pm
Sat: By appt. only
Located in the beautiful Delray Marketplace on West Atlantic Avenue and Lyons Road, our office is conveniently located near all of your favorite dining, shopping, and entertainment options. Come by and say hello to our staff!
Overall Rating / 157 Total Testimonials
Allstate Insurance - Ted Todd
I have become increasingly more disappointed in the Todd Agency. It seems you are moving farther away from good customer support and maybe its because you are getting too big to work with your clients on a more personal basis. Before your/my representative would call me to discuss what we needed to do. Now I get direction to do it on line. I don't like that! Even if I call in, I'm directed to the web or something of that nature. It seems no one is willing to help anymore.
It used to be that when I called I received very patient, informative information from a very knowledgeable individual. Now, when I call I speak with impatient snotty women, who talk in circles rather than answer the questions that I am asking. My rate has hiked up tremendously and I will be shopping around shortly. I have NEVER filed a claim with you all. I pay on time. It seems as though customer loyalty means nothing at this insurance company.
After writing an email to your office I heard from Carlos that he would look into my complaint and call in a few days. After two weeks waiting to hear from him I sent him a reminder. He promptly called and apologized that he forgot. He would follow up and get back to me one week later still no reply....
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Our dedicated insurance professionals live in the communities we serve and are dedicated to finding the right coverage for each customer. We work diligently to keep up with important industry developments, so we can pass the most accurate information on to you. Learn about your area Ted Todd Insurance agents below.