Three Signs It May Be Time to Find a New Insurance Agent

By Ted Todd Insurance | Three Signs It May Be Time to Find a New Insurance Agent

In the professional world, you will encounter a wide spectrum of talent, care, and professionalism. In fact, people might even be better at deceiving you into thinking they have your best interests at heart than they are at actually having them. It's not out of malice but rather the very reward system that undergirds the entire insurance industry. Too often, agents are told to 'sign them up as fast as possible,' 'politely suggest they save their questions for later,' or 'try to bait them with the cheapest quote first.' Here are our top three deal breakers for an insurance agent.

1. They use unclear language. Have you ever had a professional throw out random jargon and then look at you blankly, as if they just uttered complete nonsense? We've all been there. Why should an insurance agent expect you to know the difference between umbrella insurance and an individual policy? Or the difference between replacement cost value and actual cash value in your hurricane policy? Ideally, your agent will take you through every step and explain even the most baffling terminology.
2. They gossip about other insurance companies without providing a specific reason. You know that friend who badmouths other friends to you? Yep. Well, there's a pretty strong chance that your friend is also gossiping about you to other people behind your back. Similarly, the insurance agent who claims a company is ripping you off without telling you how their company would be a better fit for your lifestyle is probably speaking arrogantly about how they poach honest, unassuming customers by lying about other companies. Talking to these people can feel like eating junk food, as it might feel good going down, but you'll regret it later.
3. They try to get you off the phone. No one wants to feel like they're being treated like a box to be checked off on a never-ending to-do list… which is why you want your insurance agent to be a high-quality person with patience and integrity when assessing your individual needs and coverage requirements. A good insurance agent will make sure you understand your policy before you pay your first deductible.